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CitizenLab
Category 4 – Customer Engagement – A software solution that provides a centralized platform to manage multiple interactions with customers. Provides a platform for studying customer behavior through all channels and touchpoints of interaction such as phone, in-person, or online.
Additional Value Add Items/Services may be offered by Contractor within the Award Category above. Such value-added solutions may include, but are not limited to, solutions as identity management, referrals engine, user behavior analytics, digital wallets, web hosting, Website & web app development, eCommerce services and payment processing, etc.
Participating Addenda
Click on your state for guidance on how you can participate.
State of AlabamaState of AlaskaState of ArizonaState of ArkansasState of CaliforniaState of ColoradoState of ConnecticutState of DelawareDistrict of ColumbiaState of FloridaState of GeorgiaState of HawaiiState of IdahoState of IllinoisState of IndianaState of IowaState of KansasCommonwealth of KentuckyState of LouisianaState of MaineState of MarylandCommonwealth of MassachusettsState of MichiganState of MinnesotaState of MississippiState of MissouriState of MontanaState of NebraskaState of NevadaState of New HampshireState of New JerseyState of New MexicoState of New YorkState of North CarolinaState of North DakotaState of OhioState of OklahomaState of OregonCommonwealth of PennsylvaniaState of Rhode IslandState of South CarolinaState of South DakotaState of TennesseeState of TexasState of UtahState of VermontCommonwealth of VirginiaState of WashingtonState of West VirginiaState of WisconsinState of Wyoming
Contractor Contact
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Sarah Horton |
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| Awarded | Expiration | Renewal Limit |
| 11/29/2023 | 09/14/2026 | 09/14/2028 |
